Job type: Full-time, individual contributor
This is a Worldwide Remote job.
CitizenShipper is a share-economy shipping and transportation marketplace that operates in the United States.
We have team members across the globe, with a solid remote-only culture since the company was founded in 2008.
Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.*
About the role
We are looking to hire a Marketing Operations Specialist to help build the foundation of our marketing and growth activities.
We’re looking for a tech-savvy self-starter with an excellent work ethic, organizational, and exemplary written communication skills. Having experience working in a startup or other fast-paced environment is a big plus.
What you’ll do
- Work closely with the head of marketing and the two growth managers to help build improved processes and capabilities
- Relentless execution of marketing and growth projects with directions from your growth managers
- Work alongside the marketing and growth managers to accelerate the speed of projects across the entire marketing team
- Figure out ways to help the team with repetitive tasks, i.e., automating or getting rid of them without losing productivity
- Be the bridge between the marketing team and the other internal or external teams with requests and requirements on both sides.
- Help the growth manager with managing affiliate and referral marketing programs
- Help researching options for choosing/implementing new tools and technologies
- Keep up with and function as the primary source of performance metrics of the marketing and growth projects
What you'll bring
Requirements:
- Fluent in English
- 2+ years of experience in marketing or growth-related role
- You love to design and implement state-of-the-art processes for organizations scaling
- You are a robust, proactive communicator comfortable managing multiple priorities
- You can be the bridge between disciplines and organizations within the company
- You’re a good note taker
- Experience with online communication and collaboration tools such as Slack, Notion, Google Docs, Miro, or similar
- Familiarity with project and task management tools such as Asana, Jira, or similar
Bonus points:
- Experience working at an online marketplace
- Ability to integrate digital tools and technologies using the tools like Zapier, APIs, Scripting, or any other way
- Experience with analytics and tagging software such as Mixpanel, Google Analytics, and Google Tag Manager
- Experience with A/B testing
- Experience with user onboarding, customer insight, and survey tools such as Hotjar, JotForm, and UserGuiding
Why join us?
🌎 Our team is multicultural and international
😎 We have a “minimal meetings” culture
🤗 We have a flat organization without micromanaging.
👩💻 Everyone works remotely (from home)
🚀 We’re still growing, and you have a lot of room to grow with us
💚 Generous parental (maternity and paternity) leave policy - up to 14 weeks!
📚 $50/month book allowance
👨🏫 $2,000/year Professional development budget
🏝 Full paid light work week (max 10-15 hours) each quarter
* When applying for this job, please include a cover letter.